Last updated: 15 March 2026
By accessing and using the website and services of Ulyxo S.A. ("Company", "we", "our", or "us"), you ("Client", "you", or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Ulyxo S.A., a Spanish company registered under number B55430741, with its registered office at Plaza de España 153, Valencia 46958, Spain. If you do not agree to these Terms, you must not use our website or services.
Ulyxo provides professional social survey and educational research services to educational institutions and organisations across the European Union. Our services include but are not limited to student satisfaction surveys, educational impact assessments, custom research solutions, staff and faculty surveys, longitudinal studies, compliance assessments, and data analysis and reporting. All services are provided in accordance with professional research standards and applicable data protection regulations.
By using our services, you agree to:
Payment terms are specified in individual service agreements and quotations. Unless otherwise agreed in writing, payment is due within 30 days of invoice date. All prices are quoted in Euros and exclude applicable VAT unless stated otherwise. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue payments.
All intellectual property rights in our website, services, methodologies, reports, and materials remain the exclusive property of Ulyxo S.A. unless otherwise specified in writing. You are granted a limited, non-exclusive, non-transferable licence to use our services and any deliverables solely for your internal business purposes. You may not reproduce, distribute, modify, or create derivative works from our intellectual property without our express written consent. Any research data and insights provided to you remain your property, subject to our rights to use aggregated, anonymised data for research and service improvement purposes.
We understand the sensitive nature of educational research and maintain strict confidentiality regarding all client information and research data. Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This obligation survives the termination of our service agreement. We implement appropriate technical and organisational measures to protect confidential information in accordance with applicable data protection laws and industry best practices.
To the maximum extent permitted by applicable law, Ulyxo S.A. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the total amount paid by you to us for the specific services giving rise to the claim in the twelve months preceding the claim.
We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
While we strive to provide uninterrupted access to our services, we do not guarantee that our website or services will be available at all times. We reserve the right to suspend or discontinue any aspect of our services for maintenance, updates, or other operational reasons. We shall not be liable for any disruption or unavailability of services, except as may be required by applicable law.
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Valencia, Spain. If you are a consumer residing in another EU member state, you may also have rights under the consumer protection laws of your country of residence.
Either party may terminate the service agreement with written notice as specified in the individual service contract. We reserve the right to terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms or engage in any conduct that we reasonably believe is harmful to our business or other users. Upon termination, all rights and obligations under these Terms shall cease, except for those provisions that by their nature should survive termination, including but not limited to intellectual property rights, confidentiality obligations, and limitation of liability.
Neither party shall be liable for any failure or delay in performance under these Terms that is due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures. In such events, the affected party shall promptly notify the other party and make reasonable efforts to mitigate the impact of the force majeure event.
We reserve the right to modify these Terms at any time by posting the updated Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We will make reasonable efforts to notify you of material changes to these Terms. It is your responsibility to review these Terms periodically for any updates or changes.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the intent of the original provision.
If you have any questions about these Terms of Service, please contact us:
Ulyxo S.A.
Email: [email protected]
Phone: +34 961 115 711
Address: Plaza de España 153, Valencia 46958, Spain
Registration Number: B55430741
Important: These Terms of Service constitute the entire agreement between you and Ulyxo S.A. regarding the use of our services and supersede all prior agreements and understandings, whether written or oral. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.